Información de contacto
# WHITECAPECOD — LEGAL & CONTACT INFORMATION
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## 1. BUSINESS IDENTIFICATION
WHITECAPECOD is the commercial brand operated by:
Alteva Digital Business & Apps, S.L.
VAT / Tax ID:
ESB21696992
Registered Address:
Av. Alcalde Álvaro Domecq, 4, Pta. 2
11402 Jerez de la Frontera
Cádiz
Spain
Website:
whitecapecod.com
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## 2. CUSTOMER SERVICE
For questions regarding orders, products, deliveries, returns, refunds or other customer-service matters, please contact:
hello@whitecapecod.com
Business Hours:
Monday-Friday
10:00-18:00 CET
Excluding applicable public holidays.
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## 3. LEGAL AND REGULATORY CONTACT
For legal notices, regulatory correspondence or other formal communications, please contact:
hello@whitecapecod.com
Please include sufficient information to identify the matter and, where relevant, the affected order or account.
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## 4. DATA PROTECTION CONTACT
For questions or requests concerning personal data, privacy or the exercise of data-protection rights, please contact:
hello@whitecapecod.com
Recommended subject line:
Data protection request
Further information is available in our Privacy Policy.
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## 5. RETURNS
For return or refund requests, please contact:
hello@whitecapecod.com
Authorised returns are handled in accordance with our Returns, Refunds & Withdrawal Policy.
Where a physical return is required, the authorised returns address is:
Liu Peiyan
Building 2, No. 502-507
Yajing Youth Creative Space
Nancun Town, Panyu District
511442 Guangzhou
Guangdong
China
Please consult our Returns, Refunds & Withdrawal Policy before sending a return, particularly where the item is faulty, incorrect or non-conforming.
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## 6. CONSUMER INFORMATION
Nothing in this Legal & Contact Information page limits any mandatory rights available to consumers under applicable Spanish or European Union law.
For information regarding purchases, withdrawal, legal conformity, shipping, privacy and cookies, please consult the corresponding policies available on whitecapecod.com.
